Frequently asked questions

12–20 business days, anywhere in the US — and it’s always free. Your order is packed within 1–3 business days, then travels 12–20 business days in transit. Every order includes tracking by email.

We ship directly from our makers instead of warehousing stock, which keeps prices low ($14–$18) and shipping free. If you need something this week, we’d rather you buy it locally — no hard feelings.

Securely by card through Stripe. Each product option has its own Stripe Payment Link — click Buy now on your chosen option and Stripe handles the rest. We never see your card number.

30 days from delivery for unused items in original packaging. Email us for a return address, post the item back, and we refund you within 5 business days of inspection. Faulty or wrong items? We cover return postage and offer replacement or refund.

Grip slots fit standard handles 0.7–1.2 in (about 18–30 mm) in diameter — most mops, brooms, and dusters. Each rail lists its weight limit; use the included screws for heavier loads.

The glass and steel bodies can be hand washed; pump mechanisms are hand-wash only. Don’t use them with hot liquids, and oils only — no flammable aerosols.

Not yet — current images are clearly marked styled placeholders while original photography is in progress. Materials, sizes, and colors in the description are what you’ll receive.

Email hello@nookandmist.com — the owner replies within 2 business days.